Content creator – Payment requests Statuses

The payment requests statuses are the different stages a payment request goes through from creation to completion within the Zexel Pay system. These statuses provide information on the progress and current situation of each request, allowing users and administrators to effectively track their transactions. The payment request statuses in Zexel Pay include: Draft, Requested, Approved, Paid, Refunded, Denied, Error. Status Definition You can Continue by The mandatory fields of…

Continue ReadingContent creator – Payment requests Statuses

Staff – Batch payment status

Batch Payments Status Definition You can Continue by You have grouped the requests, and you are going to check all the information is correct. Edit all the existing requests (if you created them). Unlink them from the batch. Add new requests or auto-requests. Preapproving the batch. You checked the batch and made the first validation, stating that everything is correct. Your manager has made the second validation and Zexel…

Continue ReadingStaff – Batch payment status

Content Creator – Onboarding Request – Invitation to Zexel Pay

https://www.youtube.com/watch?v=6MLl6g0VnME&feature=youtu.beSTAFF USER1. The staff user creates a new auto-request on behalf of one creator.2. Includes it in a new or existing batch and validates it for the manager.MANAGER USER3. The Manager oversees the request and pays the batch.CONTENT CREATOR4. The creator, who doesn't have an account, receives this e-mail.5. They create a new password, read and accept the Terms.6. They visit "My Profile" section and fill all the mandatory…

Continue ReadingContent Creator – Onboarding Request – Invitation to Zexel Pay

Staff, Brand & Agency – Creating a batch from a .CSV template in TextEdit, Excel or Numbers

Login in Zexel Pay. Visit the section “New batch with CSV”. Download the .csv template. Open it with your editor of choosing. Below, you have the details on how to do it with TextEdit, Excel & Numbers. REQUIREMENTS:  ALL THE AMOUNTS MUST HAVE TWO DECIMALS. THE CURRENCY MUST ADAPT TO THE ISO 4217 CODE.  EDITING WITH TEXTEDIT Fill it out with the auto-requests by replacing the example emails with the same structure. It is mandatory to keep…

Continue ReadingStaff, Brand & Agency – Creating a batch from a .CSV template in TextEdit, Excel or Numbers

Staff, Brand & Agency – How to create a batch payment

Go to ‘New batch payout’. Name your batch. This name will only be seen by you, your coworkers, your manager or admin. The content creators will not see this name. Choose who is paying the Zexel Fee. Name the payout group. This name will be seen by the creators.  Click ‘Add receiver’ To add a new request just add the amount they will be receiving, their name and their email address.  If the creator already…

Continue ReadingStaff, Brand & Agency – How to create a batch payment

Manager – How to fill your profile

Once you are logged in, it is recommended to fill out the profile information. Go to "My profile" and click "Edit" at the end of the page.Fill in all the mandatory information, which is marked with an asterisk (*).Choose natural or legal person. The fields to fill will change accordingly.Click "Save changes".

Continue ReadingManager – How to fill your profile

Staff, Brand & Agency – How to pre-approve a batch

https://www.youtube.com/watch?v=IRm-zJD7dKc&t=55s Login in Zexel Pay.   Search for a batch payment in “Draft” status.  Here, we will be able to unlink or deny any payment request made to us by our creators if there are any mistakes. We can also edit, delete or unlink any of our own auto requests in the batch.   Check that all the information is correct and give the first validation when you are ready.  Now…

Continue ReadingStaff, Brand & Agency – How to pre-approve a batch

Staff, Brand & Agency – How to create a batch payment from a csv file

https://www.youtube.com/watch?v=IRm-zJD7dKc Login in Zexel Pay. Click "New batch with CSV".   Name the batch.   Download the CSV template. Fill it out with the auto-requests by replacing the example emails. It is important to keep the first line of the csv unmodified for the software to work correctly. Keep the double quotes on the amount and mind the two decimals of each amount. You can use either "." or "," to…

Continue ReadingStaff, Brand & Agency – How to create a batch payment from a csv file

Staff, Brand & Agency – Receiving payment requests

https://www.youtube.com/watch?v=Wcls8_Qki8g Login in Zexel Pay. Notice the pending payment request you have received from our creators.   Click on the eye to see the request's details and carefully review them. If it is correct, we need to add it to a batch: new or existing.  Name the new batch and choose who is paying the Fee. To save the group click "Create draft". We may revisit it later.

Continue ReadingStaff, Brand & Agency – Receiving payment requests